Companies/productivity
Dropbox
Current privacy policylast checked 8/15/2026healthy
What Dropbox takes from you. Straight from the captured policy. Tap any row for the exact quote.
Account activityHow and when you use your account.Collected
“We collect information related to how you use the Services, including actions you take in your account (like sharing, editing, viewing, creating and moving files or folders, and sending and receiving electronic signature requests and other transactions).”
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Device identifiersSerial numbers and IDs that mark your phone or laptop.Collected
“We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices.”
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Email addressThe email you sign up or log in with.Collected
“We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account, upgrade to a paid plan, and set up two-factor authentication (like your name, email address, phone number, payment info, and physical address).”
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IP addressYour network address, which can reveal rough location.Collected
“We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices.”
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LocationWhere you are or where you've been.Collected
“We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account, upgrade to a paid plan, and set up two-factor authentication (like your name, email address, phone number, payment info, and physical address).”
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Your messagesContents of messages, chats, or emails on the service.Collected
“Our Services are designed as a simple and personalized way for you to store your files, documents, photos, comments, messages, data from connected services, and so on (“Your Stuff”)”
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Your nameYour legal or profile name.Collected
“We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account, upgrade to a paid plan, and set up two-factor authentication (like your name, email address, phone number, payment info, and physical address).”
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Other dataAdditional data described in the policy.Collected
“You may choose to give us access to your contacts to make it easy for you, and your Dropbox Team if you’re a Dropbox Team user, to do things like share and collaborate on Your Stuff, send messages, and invite others to use the Services. If you do, we’ll store those contacts on our servers.”
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Payment detailsCards, billing info, or transaction data.Collected
“We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account, upgrade to a paid plan, and set up two-factor authentication (like your name, email address, phone number, payment info, and physical address).”
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Phone numberYour mobile or contact number.Collected
“We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account, upgrade to a paid plan, and set up two-factor authentication (like your name, email address, phone number, payment info, and physical address).”
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Photos & videosImages and videos you upload or store.Collected
“Our Services are designed as a simple and personalized way for you to store your files, documents, photos, comments, messages, data from connected services, and so on (“Your Stuff”)”
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Why they use your data.
AdvertisingTargeting or measuring ads.Yes
“We collect and use the following information to provide, improve, protect, and promote our Services.”
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Running the productMaking the service itself work.Yes
“We collect and use the following information to provide, improve, protect, and promote our Services.”
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SecurityPreventing fraud and protecting accounts.Yes
“We collect and use the following information to provide, improve, protect, and promote our Services.”
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Sharing, retention & your controls.
You can get a copyYou can request the data they hold on you.Good sign
“You can access your personal data from your Dropbox account and you can download a copy of Your Stuff in a machine readable format as outlined here.”
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You can delete your dataThe policy offers a way to erase your data.Good sign
“You can access, amend, download, and delete your personal information by logging into your Dropbox account and going to your account settings page.”
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Retention period disclosedThe policy says how long data is kept.Disclosed
“we’ll retain information you store on our Services for as long as your account exists or as long as we need it to provide you the Services.”
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No controls disclosedThe captured policy doesn't disclose user controls.Good sign
“Please refer to your organization’s internal policies if you have questions about this.”
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You can opt outYou can say no to some uses of your data.Good sign
“Users who receive these marketing materials can opt out at any time”
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Shares with third partiesData goes to other companies.Disclosed
“Dropbox uses certain trusted third parties (for example, providers of customer support and IT services) for the business purposes of helping us provide, improve, protect, and promote our Services. These third parties will access your information to perform tasks on our behalf”
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Sells dataThe policy discusses selling personal data.Says no
“we won’t sell it to advertisers or other third parties”
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What changed.
No published changes yet.
Full evidence record (22 published claims)
region · global
We found: disclosed
“To provide you with the Services, we may store, process, and transmit data in the United States and locations around the world—including those outside your country.”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim 4b36d2b0d83848128e2303db22395a9def85d18f4dd8e1bf338212eb9621668d
control · none disclosed
We found: disclosed
“Please refer to your organization’s internal policies if you have questions about this.”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim 32c5a4c68fe89e541d37bcc7ead36065d620ea6f96db22cf669b2d619e80d3bf
control · access
We found: disclosed
“You can access your personal data from your Dropbox account and you can download a copy of Your Stuff in a machine readable format as outlined here.”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim 2294bc3533f47335c200fe5729f22645b83af46d007586d4682d8404f56120cb
data collected · device id
We found: disclosed
“We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices.”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim af1e9e8e1aff55e16d4ff9bfa4c614a53f8a127c384f650656f1a872ae2a855b
data collected · email
We found: disclosed
“We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account, upgrade to a paid plan, and set up two-factor authentication (like your name, email address, phone number, payment info, and physical address).”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim 74601aecaf1c6a571b4e4cda03bdec7d7158f709f904d383a5e43c405a26277f
purpose · product
We found: disclosed
“We collect and use the following information to provide, improve, protect, and promote our Services.”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim 1c2714a9a8b0748fc8a5a9d2b631b6904477075099496dc4e1dc4dfcb0324648
data collected · other
We found: disclosed
“You may choose to give us access to your contacts to make it easy for you, and your Dropbox Team if you’re a Dropbox Team user, to do things like share and collaborate on Your Stuff, send messages, and invite others to use the Services. If you do, we’ll store those contacts on our servers.”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim 1298d1488598ba17b7e72eafb533cf45e569aadcc2cb3e76aebcc6b59356b443
purpose · security
We found: disclosed
“We collect and use the following information to provide, improve, protect, and promote our Services.”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim d64684e475bf5d9c93283b56d92e7d552072a24376b60ee0154b8cb1ffd416bc
sharing · sale
We found: not disclosed
“we won’t sell it to advertisers or other third parties”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim 36caa6391c6d18239de3714c1df35323f0bbdf852d5420e561f3962a6659f631
data collected · name
We found: disclosed
“We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account, upgrade to a paid plan, and set up two-factor authentication (like your name, email address, phone number, payment info, and physical address).”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim 9d8cd165793abe3e414e75e43bce47bb86fb312e3368c25344a89b0e5a72fd9c
data collected · payment
We found: disclosed
“We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account, upgrade to a paid plan, and set up two-factor authentication (like your name, email address, phone number, payment info, and physical address).”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim d45dc5a4eaaf8b7950753950d45db7c5c291576d78de490853dae614931c5876
retention · duration disclosed
We found: disclosed
“we’ll retain information you store on our Services for as long as your account exists or as long as we need it to provide you the Services.”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim df632231f5eca62922f8666fd0506948c4f1b4bf0c9bcdf44d7a584bab884df0
data collected · account activity
We found: disclosed
“We collect information related to how you use the Services, including actions you take in your account (like sharing, editing, viewing, creating and moving files or folders, and sending and receiving electronic signature requests and other transactions).”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim 9a8ee4eb7a28b3b9273314cbfc4f453306e680bfd6165f4ad8fbf86cd75b85b0
purpose · advertising
We found: disclosed
“We collect and use the following information to provide, improve, protect, and promote our Services.”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim 44f13f7d48696b9865b572d38535cb59d3dc15e185e102d717e624f4c45c8c62
data collected · messages
We found: disclosed
“Our Services are designed as a simple and personalized way for you to store your files, documents, photos, comments, messages, data from connected services, and so on (“Your Stuff”)”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim 4e4733291f57a38658312939ff030dc0aca02160b757f44cfd9560b2ad245499
data collected · photos
We found: disclosed
“Our Services are designed as a simple and personalized way for you to store your files, documents, photos, comments, messages, data from connected services, and so on (“Your Stuff”)”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim 47baa4000b618eece6dddfe7c0c8d01db12c424ffb569711b8a517374c81d14e
control · deletion
We found: disclosed
“You can access, amend, download, and delete your personal information by logging into your Dropbox account and going to your account settings page.”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim 184c87df51435b71e22d0d01bc905b182e11fdbcdf50990e9983e5fbcd804f8e
data collected · ip address
We found: disclosed
“We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices.”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim 639b2fb61f07d3e0137e9db097767dc955816ed3e591c90215e738ec1ff0a074
sharing · third party
We found: disclosed
“Dropbox uses certain trusted third parties (for example, providers of customer support and IT services) for the business purposes of helping us provide, improve, protect, and promote our Services. These third parties will access your information to perform tasks on our behalf”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim d9c003e87f9db4a95dba283d3e562e89ea3157f53c1ac938529ba0eafa0333db
control · opt out
We found: disclosed
“Users who receive these marketing materials can opt out at any time”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim f4178da6da9dffb8d12d708a90f97bf294acfc151d0ad3912ce4c925bed79d1b
data collected · location
We found: disclosed
“We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account, upgrade to a paid plan, and set up two-factor authentication (like your name, email address, phone number, payment info, and physical address).”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim 2cf3ff1e442e78b54d89b061101405c1ddfcdbd159113394b4dd8a088c28534a
data collected · phone
We found: disclosed
“We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account, upgrade to a paid plan, and set up two-factor authentication (like your name, email address, phone number, payment info, and physical address).”
snapshot 77e5d9d0-eaa1-4661-9f91-4935e6d32f28 · revision 1 · source region global Evidence details
claim f932d7508d443b268fb391a6fe2559e508da36feac6de5cb51c62bc1b81effd6
Ask about this policy
The cited assistant is off. Read the published disclosures above. This is not legal advice.