Companies/productivity
Zoom
Current privacy policylast checked 8/14/2026check delayed
What Zoom takes from you. Straight from the captured policy. Tap any row for the exact quote.
BiometricsFingerprints, face scans, or voice prints.Disclosed
“Zoom may process data about your unique physical characteristics, including your facial geometry and /or voiceprint, for the purpose of offering the features.”
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Children's dataData about kids under 13 (or local age limits).Disclosed
“Zoom does not allow children under the age of 16 to sign up for a Zoom account.”
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Account activityHow and when you use your account.Collected
“Information associated with an account that licenses Zoom products and services, which may include administrator name, contact information, account ID, billing and transaction information, and account plan information.”
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Device identifiersSerial numbers and IDs that mark your phone or laptop.Collected
“which may include information about the speakers, microphone, camera, OS version, hard disk ID, PC name, MAC address, IP address (which may be used to infer general location at a city or country level), device attributes (like operating system version and battery level), WiFi information, and other device information (like Bluetooth signals).”
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Email addressThe email you sign up or log in with.Collected
“which may include name, display name, picture, email address, phone number, job information, stated locale, user ID, or other information provided by the user and/or their account owner.”
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Inferred profileGuesses about you — interests, habits, demographics.Collected
“inferences we derive from the preceding or other information we collect”
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IP addressYour network address, which can reveal rough location.Collected
“which may include information about the speakers, microphone, camera, OS version, hard disk ID, PC name, MAC address, IP address (which may be used to infer general location at a city or country level), device attributes (like operating system version and battery level), WiFi information, and other device information (like Bluetooth signals).”
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Your messagesContents of messages, chats, or emails on the service.Collected
“Messages sent to Everyone in a meeting that is recorded”
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Your nameYour legal or profile name.Collected
“which may include name, display name, picture, email address, phone number, job information, stated locale, user ID, or other information provided by the user and/or their account owner.”
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Other dataAdditional data described in the policy.Collected
“From use of Zoom’s native calendar service, Zoom receives information regarding meeting invitations, body text, sender and recipients, and other calendar information.”
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Phone numberYour mobile or contact number.Collected
“which may include name, display name, picture, email address, phone number, job information, stated locale, user ID, or other information provided by the user and/or their account owner.”
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Voice recordingsAudio of your voice, like assistant commands or calls.Collected
“Customer Content may contain your voice and image, depending on the account owner’s settings, what you choose to share, your settings, and what you do on Zoom products and services.”
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Why they use your data.
AdvertisingTargeting or measuring ads.Yes
“We rely on your prior consent in order to utilize cookies and similar technologies to engage advertising and analytics partners to deliver tailored advertising”
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AnalyticsMeasuring how people use the service.Yes
“to engage advertising and analytics partners to deliver tailored advertising and analysis of our website usage”
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Legal reasonsComplying with laws and legal requests.Yes
“To comply with applicable law or respond to valid legal process, including from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, protect you, us, and others from fraudulent, malicious, deceptive, abusive, or unlawful activities, and to enforce or investigate potential violations of our Terms of Service or policies.”
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Running the productMaking the service itself work.Yes
“to develop, test, and improve Zoom products and services, and to troubleshoot products and services.”
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ResearchStudies and product research.Yes
“Product Research and Development”
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SecurityPreventing fraud and protecting accounts.Yes
“To authenticate accounts and activity, detect, investigate, and prevent malicious conduct, fraudulent activity or unsafe experiences, address security threats, protect public safety, and secure Zoom products and services.”
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Sharing, retention & your controls.
Shares with advertisersData flows to advertising partners.Disclosed
“Zoom uses third-party marketing, advertising, and analytics providers: to provide statistics and analysis about how people are using Zoom products and services, including our website; and to provide advertising and marketing for Zoom products and services, including targeted advertising based on your use of our website.”
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You can delete your dataThe policy offers a way to erase your data.Good sign
“- Delete such personal data or direct you to applicable tools.”
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Retention period disclosedThe policy says how long data is kept.Disclosed
“This data will be deleted when no longer necessary, adequate, or relevant to offering the features or when two years have passed since your last interaction with Zoom, whichever occurs first.”
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No sharing disclosedThe captured policy doesn't disclose sharing.Disclosed
“Zoom does not use or disclose sensitive personal information (as defined under CCPA) for purposes of inferring characteristics about a consumer, or in any way that would require Zoom to provide a right to limit under the CCPA.”
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You can opt outYou can say no to some uses of your data.Good sign
“To opt out of our use of third-party cookies that share data with these partners, visit our cookie management tool, available in Cookies Settings.”
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Shares with third partiesData goes to other companies.Disclosed
“Zoom may share information about the purchase with the third-party developer, to provide the app or int”
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What changed.
No published changes yet.
Full evidence record (25 published claims)
control · deletion
We found: disclosed
“- Delete such personal data or direct you to applicable tools.”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim 184c87df51435b71e22d0d01bc905b182e11fdbcdf50990e9983e5fbcd804f8e
data collected · device id
We found: disclosed
“which may include information about the speakers, microphone, camera, OS version, hard disk ID, PC name, MAC address, IP address (which may be used to infer general location at a city or country level), device attributes (like operating system version and battery level), WiFi information, and other device information (like Bluetooth signals).”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim af1e9e8e1aff55e16d4ff9bfa4c614a53f8a127c384f650656f1a872ae2a855b
purpose · product
We found: disclosed
“to develop, test, and improve Zoom products and services, and to troubleshoot products and services.”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim 1c2714a9a8b0748fc8a5a9d2b631b6904477075099496dc4e1dc4dfcb0324648
data collected · account activity
We found: disclosed
“Information associated with an account that licenses Zoom products and services, which may include administrator name, contact information, account ID, billing and transaction information, and account plan information.”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim 9a8ee4eb7a28b3b9273314cbfc4f453306e680bfd6165f4ad8fbf86cd75b85b0
data collected · ip address
We found: disclosed
“which may include information about the speakers, microphone, camera, OS version, hard disk ID, PC name, MAC address, IP address (which may be used to infer general location at a city or country level), device attributes (like operating system version and battery level), WiFi information, and other device information (like Bluetooth signals).”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim 639b2fb61f07d3e0137e9db097767dc955816ed3e591c90215e738ec1ff0a074
data collected · voice
We found: disclosed
“Customer Content may contain your voice and image, depending on the account owner’s settings, what you choose to share, your settings, and what you do on Zoom products and services.”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim 22529704c14ca059097cdb624a7c21ddfc0f6d428aa580e5ddb2e2c9f8c57b24
sensitive · biometrics
We found: disclosed
“Zoom may process data about your unique physical characteristics, including your facial geometry and /or voiceprint, for the purpose of offering the features.”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim f2a7693b2eb418decf0169b224536b4f4f2ce0fdc94c44dc698b79edaceb1306
data collected · email
We found: disclosed
“which may include name, display name, picture, email address, phone number, job information, stated locale, user ID, or other information provided by the user and/or their account owner.”
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claim 74601aecaf1c6a571b4e4cda03bdec7d7158f709f904d383a5e43c405a26277f
purpose · research
We found: disclosed
“Product Research and Development”
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claim 83f0d69b45a08f61f707632721eae02512363de32b8e14f16159d76045884fd3
data collected · inferred profile
We found: disclosed
“inferences we derive from the preceding or other information we collect”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim 5744169199194814517b5c32c8fdad80e111eb7da31d36f64942942e7b23e6bc
data collected · messages
We found: disclosed
“Messages sent to Everyone in a meeting that is recorded”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim 4e4733291f57a38658312939ff030dc0aca02160b757f44cfd9560b2ad245499
purpose · legal
We found: disclosed
“To comply with applicable law or respond to valid legal process, including from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings, protect you, us, and others from fraudulent, malicious, deceptive, abusive, or unlawful activities, and to enforce or investigate potential violations of our Terms of Service or policies.”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim e3cb79fc47b27d27e3064aa13d37930d28aa422a631980d8eaf69ee406c7a408
purpose · advertising
We found: disclosed
“We rely on your prior consent in order to utilize cookies and similar technologies to engage advertising and analytics partners to deliver tailored advertising”
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claim 44f13f7d48696b9865b572d38535cb59d3dc15e185e102d717e624f4c45c8c62
sensitive · none disclosed
We found: disclosed
“Zoom receives information that may be considered sensitive under some state laws, such as certain Account Information (e.g., financial information, log-in information), certain Content and Context from Meetings, Webinars, Messaging, and Other Collaborative Features and certain Limited Information from Zoom Email and Calendar Services (e.g., messaging content in cases described in this statement) as well as voiceprints and facial geometry, if you choose to enable certain features and provide the requisite consent.”
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claim 4abe34402328abc0a8409b31b7f7722455848879c1013758798aff74e8d679d6
purpose · analytics
We found: disclosed
“to engage advertising and analytics partners to deliver tailored advertising and analysis of our website usage”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim 1da3a6834e746d1a7adf6ee911e48cce975242562c1407994df6fd62e19f2fd2
data collected · name
We found: disclosed
“which may include name, display name, picture, email address, phone number, job information, stated locale, user ID, or other information provided by the user and/or their account owner.”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim 9d8cd165793abe3e414e75e43bce47bb86fb312e3368c25344a89b0e5a72fd9c
data collected · other
We found: disclosed
“From use of Zoom’s native calendar service, Zoom receives information regarding meeting invitations, body text, sender and recipients, and other calendar information.”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim 1298d1488598ba17b7e72eafb533cf45e569aadcc2cb3e76aebcc6b59356b443
sharing · none disclosed
We found: disclosed
“Zoom does not use or disclose sensitive personal information (as defined under CCPA) for purposes of inferring characteristics about a consumer, or in any way that would require Zoom to provide a right to limit under the CCPA.”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim c851ea0ce2c8973fab6c5e03f35a0c17ba5519ba4909860ba4946a2af0cf2a1f
purpose · security
We found: disclosed
“To authenticate accounts and activity, detect, investigate, and prevent malicious conduct, fraudulent activity or unsafe experiences, address security threats, protect public safety, and secure Zoom products and services.”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim d64684e475bf5d9c93283b56d92e7d552072a24376b60ee0154b8cb1ffd416bc
data collected · phone
We found: disclosed
“which may include name, display name, picture, email address, phone number, job information, stated locale, user ID, or other information provided by the user and/or their account owner.”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim f932d7508d443b268fb391a6fe2559e508da36feac6de5cb51c62bc1b81effd6
sharing · third party
We found: disclosed
“Zoom may share information about the purchase with the third-party developer, to provide the app or int”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim d9c003e87f9db4a95dba283d3e562e89ea3157f53c1ac938529ba0eafa0333db
sharing · advertising partner
We found: disclosed
“Zoom uses third-party marketing, advertising, and analytics providers: to provide statistics and analysis about how people are using Zoom products and services, including our website; and to provide advertising and marketing for Zoom products and services, including targeted advertising based on your use of our website.”
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claim bc82ba003ffd73e29befe4f712f943292545e725fea8e3aeae4049eec953b55a
control · opt out
We found: disclosed
“To opt out of our use of third-party cookies that share data with these partners, visit our cookie management tool, available in Cookies Settings.”
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claim f4178da6da9dffb8d12d708a90f97bf294acfc151d0ad3912ce4c925bed79d1b
sensitive · children
We found: disclosed
“Zoom does not allow children under the age of 16 to sign up for a Zoom account.”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim d050bec73d1d888be989bf180f328893465eab185f2d758b6941aa7cb21e0fec
retention · duration disclosed
We found: disclosed
“This data will be deleted when no longer necessary, adequate, or relevant to offering the features or when two years have passed since your last interaction with Zoom, whichever occurs first.”
snapshot 467ccb08-0797-4993-ae58-d92db93934e9 · revision 2 · source region global Evidence details
claim df632231f5eca62922f8666fd0506948c4f1b4bf0c9bcdf44d7a584bab884df0